Privacy Policy

Privacy Policy

(Last Updated: May 24, 2018)

The following statement discloses the consumer privacy practices of InstallAware Software ("InstallAware") for the InstallAware Web Site (this "Site"). By using this Site, you are deemed to consent to our privacy practices. If you do not consent to these privacy practices, do not use this Site or download any materials from it.

We do revise and update our privacy practices from time to time. In general, we do not provide specific notification of such updates, and we reserve the right make them without any notice to you. You should visit this page, at least once every thirty days, to review our then-current privacy practices, because they are binding on you. All updates will be published at this site. Your continued use of this Site shall be considered your consent to any revised privacy practices.

Your Privacy

Use of Personally Identifiable Information

In general, you can visit this Site without telling us who you are or revealing any personal information about yourself. However, some areas of this Site ("Channels") may require you to provide certain personally identifiable information, which may include your email address to receive InstallAware software passwords (the download Channel), or your name and InstallAware account password to download your purchased software (the license Channel), or your name, forum account password, and timezone to participate in peer support forums (the forum Channel). Information collected within a Channel is held exclusively within that Channel and is inaccessible to other Channels found on this Site. We do not collect any other personally identifiable information from you on this Site. If you choose not to provide some of the information we request, you can still visit much of this Site, but you may be unable to access certain options, offers and services such as downloading trial or evaluation software.

As a condition of being allowed to use said options, offers, and services of this Site, you may be contacted from time to time by us and/or one of our affiliates, representatives or partners by email, on one or more Channels, to provide you with the information about products and/or services offered by InstallAware or its affiliates or partners that we or they think may be of interest to you.

InstallAware provides a number of ways for you to "opt-out" of receiving emails from us or having us provide your email to our partners. We may offer you these choices at the time you receive an email, or if such a choice is not offered as part of an email you receive, we ask you to directly reply to the latest email you received with your request to "opt-out", either option of which will remove you from that particular Channel delivering the email. You may "opt-out" of all Channels found on this Site by repeating the process for each Channel. However, the availability of certain offers and services such as downloading trial or evaluation software may be conditioned upon your agreement to permit InstallAware or our business partners to contact you.

Since InstallAware is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other InstallAware offices around the world. For example, when European customers register InstallAware products, their personal information may be transferred to servers in the United States then transferred to servers in one or more of InstallAware's European offices. Also, in certain countries our outside contractors and partners might undertake the collection, transferring, storage and processing of your information.

Please be advised that in certain instances, it may be necessary for InstallAware to disclose your personal information to federal, state and local government officials in the U.S. or overseas or otherwise as required by our legal obligations.

Personal data privacy is a new and evolving area, and mistakes and miscommunication are possible. We will do our best to maintain the accuracy of your personal information. To make changes to our records of your personal information, please contact us.

Use of Cookies

InstallAware may use cookies from time to time. Cookies are small text files a Web site can use to recognize a repeat visitor to the Web site. We use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of this Site are of interest to our members. These cookies do not track individual information. Cookies from InstallAware can only be read by InstallAware Web sites. If you do not want InstallAware to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still access most of this Site, however, your ability to use some of the products and/or services at this Site may be affected.


Certain Channels provide you with a password to allow you to access private areas of this Site. You are responsible for maintaining the confidentiality of all your passwords. You shall be responsible for all uses of your passwords, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of any of your passwords.

Links to Third Party Web Sites

At this Site, there may be links to companies with whom we have a relationship. InstallAware is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We may also link to co-branded Web sites from time to time that are maintained by one or more of our business partners. An example of a co-branded site is When you submit information to one of our co-branded sites you may be submitting it to our business partners and the privacy policies of these co-branded sites may differ from this privacy policy. We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.

Please remember that any information you submit in a chat group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.